PaceGuardHere to help.
Guides for your phone and watch.
How do I start a workout?
On Apple Watch, choose a sport, confirm your personal baseline and target, then start. For pool swimming, select the correct pool length. Swipe to controls to pause, resume, end, or enable water lock.
Why is a metric missing?
Check system Health permissions and sensor availability. Heart rate can be unavailable underwater. Cycling cadence and power require compatible data sources. Missing values are never replaced with simulated values.
How does sleep guidance work?
On iPhone, allow sleep reading. When recent records and a sufficient personal baseline are available, the app compares sleep with your own baseline. Without enough data, use subjective fatigue and manual goals.
Why is my phone live view out of date?
Live snapshots require the paired watch and phone to be connected. Stale snapshots are marked. Your watch remains the workout controller.
How do I delete records?
Open My → Data & privacy on iPhone to delete app records and settings. Deletions sync when paired devices reconnect. Remove copies saved to Apple Health separately in the system app.
Contact support
Please include your app version, device model, and steps to reproduce. Avoid passwords and unnecessary health records.